The success of Cambria Automobiles is built on 'The Four Pillars'. This philosophy and work ethic provides our associates with the tools to create a long and fruitful future within the company.
With representation across the UK in more than 37 sales and aftersales dealerships, we have 1000 + associates in our Dealership Teams who play a key role in working towards Guest Delight...
Whether they are meeting and greeting guests, advising on our products, servicing vehicles or collecting and delivering they are empowered to treat all guests at all times in the way that they would treat a guest coming into their own home.
With a wide choice of brands and businesses the rapidly growing Cambria Automobiles offers job opportunities for forward thinking individuals looking to achieve their career aspirations in an exciting and fact paced Company. In return Cambria Automobiles will invest in these individuals in order to achieve their full potential.
Cambria Automobiles plc is one of the UK's fastest growing motor dealer groups in the UK. Cambria was established in 2006 with a plan to create a top ten UK dealership group through the acquisition of attractive individual or groups of dealerships, and build on these opportunities through organic investment and development from the Group's own resource.
Through the buy-and-build strategy, encompassing eight corporate acquisitions to date, Cambria has grown to represent 14 different brands from 27 locations with 39 new car and motorcycle franchises. The Group focuses on acquiring and improving under-performing businesses where it believes the best shareholder returns can be achieved.
With our broad brand mix and significant buying power this provides us with the perfect opportunity to provide competitive on line car prices supported by full dealership facilities.
Cambria now operates dealerships across England representing the following new vehicle franchises Aston Martin, Alfa Romeo, Jaguar, Volvo, Ford, Fiat, Mazda, Honda, Renault, Citroen, Seat, Nissan, Vauxhall and Triumph with a geographical spread from the North West of England through to the Midlands, down to the South East and across as far as Kent in the East and as far as Exeter in the South West. The Cambria name is not used in the businesses which trade under local brand names such as "Grange", "Dees", "Doves", "Invicta", "Pure Triumph" and "Motorparks".
CULTURE
Each Cambria Automobiles Management team are empowered to run their own business, with access to expertise in our support functions, they drive to perform through an autonomous culture. Cambria has no costly Head Office and minimal management layers; the proof of the success of this culture is both real and tangible.
All the businesses in Cambria Automobiles share the same values, which underpin all operational and strategic decisions, through 'The Four Pillars'. If it does not achieve one of these then it will not happen.
ASSOCIATE DELIGHT
Members of the team will not be referred to as members of staff or employees. The associate will be proud to be associated with the Group and will be rewarded on contribution to the Four Pillars.
All associates should feel empowered and have autonomy to make decisions that affect the running of the business.
Associates will feel that they can achieve all their career aspiration with Cambria, correspondingly Cambria will invest in its associates in order that they can achieve their full potential.
GUEST DELIGHT
All associates will be encouraged to treat all customers at all times in the way that they would treat a guest coming into their own home.
Associate empowerment is key to achieving this goal. The organisation will be transparent and open at all times empathising with a diverse guest base.
Guests should feel that they have enjoyed their experience of 'touch-pointing' with associates and that it is an experience that they would wish to repeat.
BRAND DELIGHT
The Group's goal is to become the retailer of choice for all the brands that they represent.
This is focused around the following drivers:
• To achieve brand vehicle sales objectives
• To achieve brand part sales objectives
• To be in the top half of brand customer satisfaction surveys
• To develop an open and trusting relationship with all brand personnel
STAKEHOLDER DELIGHT
The Group's goal is to focus on delivering delight for its stakeholders:
• To deliver all financial and non-financial criteria agreed with stakeholders
• To be open and transparent in all communication to ensure a trusting relationship
• To provide timely and accurate information so the stakeholders understand business performance.
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staffbay Employer No. 108784