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Daily•Dealing with sales emails calls, including orders, requests and technical advice. •Checking and putting orders on SAGE and updating customers address record. •Internal Technical support. •Sales assistant / advisor •Customer service / technical support •Setting up online shop •Dealing with E- commercial sales •Designing promotion bundle Weekly•Filing away all purchase orders, both hard copy and delivery notes. •Book stock back onto SAGE system from RMA procedure. •Assisting accounts department with sage reports, sales figures, general information and management accounts •Assisting senior management write up & implement office / warehouse procedures Monthly•Checking all shipments are as complete as possible and all stock that can be sent is sent i.e. changeovers missed to maximize monthly profit. •Looking at couriers, packaging, pricing to ensure we are using the most beneficial pallet and parcel courier to keep costing low. Yearly•Assisting with annual stock take •Providing information for sales forecast
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