Job Description

Responsibility: To support all clients and sales staff in a technical capacity prior to and further to receiving order. To undertake commissioning and maintenance visits at sites across the UK. To undertake all site technical work and ensure that all technical operations run smoothly both on site and in the office. To support the workshop team with assembly of plumbing and electrical components to a high quality. Job role will require travelling to and from sites and nights away from home.

Duties.
1. Assist TM in his technical capacity
2. Technical site visits, site surveys, system demos
3. Dealing with technical / sales enquiries day to day, enquiries relating to quotations
4. Preparing and supplying installation/ O&M manuals/ product information,
5. Assisting other members of staff to answer customer technical queries
6. Updating manuals, drawings, customer drawings, approving customer site related drawings and supplier equipment drawings utilising CAD
7. Product assembly including electrical and plumbing, manage technical support and suppliers in the manufacture and assembly of products
8. Commissioning systems and produce reports for clients
9. Maintenance and servicing of systems to timescales to minimise travelling and maximise working hours
10. Technical reports following meetings, site visits, tendering for jobs, speculative feasabiltiy study works.
11. Monthly stock count
12. Carrying out admin work relating to all work activities eg. filing, updating records in hard copy and on SID (internal Database). Creation of and updating site equipment database
13. Research and Development
14. Customer relations post installation and on site
15. Any other reasonable tasks which may be required from time to time.