Job Description

Chess Telecom, one of the UK’s fastest growing telecommunication companies, is looking for an enthusiastic and committed person to join their Business Support Team.

The successful candidate will work from our offices in Alderley Edge reporting directly to the Business Support Team Leader and ultimately to the Operations Director.

Hours: 37½ hours per week Monday to Friday, normal office hours apply.

Holiday Allowance: 20 days paid holiday p.a. increased upon anniversaries, ultimately to 24 days p.a., plus public holidays

Basic salary: £14,000 - £16,000 p.a. dependant upon experience and reviewed in May of each year

Benefits: Pension, Bonus, Health Care, Life Assurance and Loyalty Scheme.

Duties to include but not restricted to:
• ensuring incoming contracts are fully and correctly completed and entered onto the in house system;
• The management of orders to ensure services are activated/billing within the agreed customer timescales
• contact customers and partners directly to obtain any missing information that is required
• Sending line rental orders and provisioning customer’s lines for CPS
• general duties within the Business Support Department


Essential Skills:
• Good customer service skills
• Good computer skills
• Ability to work under pressure
• Ability to work under their own initiative as well as part of a team
• Ability to communicate effectively with both customers and suppliers


Preferred Skills:
• Telecoms Industry Knowledge

Chess were awarded with the Cheshire Business Awards Employer of the Year 2009 and have been voted in the Sunday Times top 100 companies to work for in both 2010 and 2011. This is an opportunity to be part of a growing, ambitious business where people development is seen as being critical to future success.

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