Job Description

The Role:
To provide a wide range of personal support to our service users, this may include assistance with physical care and domestic duties, and where necessary social duties aimed at supporting the client in a homely atmosphere where they can achieve maximum independence whilst respecting the service user’s dignity and privacy.

Main Duties and Responsibilities:

Personal Care:
• To wash, dress, feed and toilet clients as assessed in their individual care plan.
• To provide a range of care helping with personal hygiene.
• Encouraging the use of daily living aids and special equipment.
• Hair washing and grooming

Healthcare:
• To assist service users to use medication and treatment as prescribed and as instructed.

Dietary Duties:
• Prepare, cook and serve meals in accordance with the care plan and the offering choices.
• Assisting with feeding and drinking.

Domestic Duties:
• To carry out a range of domestic duties in the homes of service users and assisting them in the ordinary running of their households, this may include cleaning, preparation and cooking of food, washing up, making beds, washing and ironing and emptying commodes.
• To undertake a range of duties as required including shopping, collecting pensions and prescriptions, paying accounts and making phone calls.
• To refer significant problems to the line Manager.

Social Duties:
• To undertake a range of social duties.
• To keep company records of any money handled.
• To encourage people to continue or take up social activities, including attendance at day centres and other activities outside the home.
• To listen sympathetically to service users worries and problems.
• To give advice and assistance, under the guidance of your line Manager, to service users in such areas as housekeeping or practical difficulties.
General:
• To maintain factual records relating to the service user in their care plan.
• To deal with any emergency that arises whilst with a service user, liasing with the appropriate agencies.
• To attend and participate in meetings/reviews regarding the future care of the service user.
• To attend in house training courses as provided by the company.

Personal Qualities
• Some flexibility within their working hours
• Occasional requirement to work outside of your normal working area
• Good communication skills
• Good written skills
• Ability to develop good working relationships with work colleagues
• To be able to work alone with confidence
• Understanding of the needs of a service users
• Showing respect in a person’s own home
• Honest and trustworthy