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To assist in running the billing function within the retail business LoCO2 Energy. Also to act as 2nd line support to customer services as required.•Run monthly billing for business customers•Run quarterly billing for domestic customers•Calculate and run interim/final bills•Run direct debit collection monthly through Auddis and BACs system•Calculating and reviewing customer direct debits•Ability to deal with customer queries regarding statement of account and take decisions on debt collection•Data entry onto SAGE accounting system•Assisting with debt management, problem accounts and debt chasing where appropriate2nd Line Support to Customer Services •To be flexible to help out with customer calls and queries as required•To gain an understanding of the electricity system ESS.
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