Job Description

Are you are a target driven highly motivated individual with good communication and influencing skills. Do you have a passion for helping people get back into work if yes then this could be the job for you.

As a Career Coach you will be responsible for assessing the needs of the client group on meeting them in an integrated, coherent and sustained manner. You will provide them direct support and where appropriate by brokering specialist services from a range of partner agencies. You will be focusing on getting clients’ job ready and motivating them through their job search, helping them find employment and support them to remain in work.

We are looking for experienced individuals who are target oriented, adaptable, flexible and who are able to deliver to develop individuals in groups and on a 1-2-1 basis. An NVQ Level 3 in Advice & Guidance is desirable but not essential. A background in coaching and motivating people, recruitment background would be essential.

SUMMARY OF ROLE

The main purpose of this role is to find work for your clients, mentoring, job coaching and in depth support in order to progress clients in to sustained employment and maximise workplace retention. You will assess your customer’s needs and decide a course of action which will get them back into work. The activities you decide and agree on will positively impact on their chances of securing work. You will not deter from your task and the definition of your success and job satisfaction will come from moving the maximum amount of customers into sustainable employment

PRINCIPAL RESPONSIBILITIES

As a Freelance Career Coach your role is demanding and diverse and involves:
•The ability to influence, motivate and engage.
•Ability to build trust and develop effective relationships with clients.
•You will be intuitive, proactive and resourceful
•You should be confident challenging customer perception and behavior positively.
•You will achieve and/or exceed targets
•You will motivate your customers and renew their energy to look for work.
•You will provide solutions, practical advice and guidance to maximize the amount of customers returning to work.
•You will be positive, enthusiastic and engaging
•You will be resourceful in pulling together the right plan for your customer.
In particular, typical work activities are likely to include:
•Being the first point of contact for clients
•Needs and skills assessment.
•Diagnostics to determine level of support required and repeat it through the client journey to measure progress.
•Working with your customers identify their individual barriers to getting into work are and proactively support them to overcome those barriers.
•Creating an action plan for both of you to work through and review the progress of the plan together.
•Source learning and employment choices for those requiring minimum levels of intervention.
•Provide in-depth guidance and support for those at risk of disengaging.
•Intensive and sustained support for those with multiple problems.
•Maintain and update client records and files.
•Manage a caseload of customers.
•Attending daily departmental meetings.
•Regular Contact with the Job Centre Plus.
•Documenting a client's details and vacancy requirements .
•Headhunting - approaching suitable employers;
•Monitoring candidates when placed, providing a supervisory role;
•Collecting feedback from employers on the performance and suitability of candidates who have previously been placed with them and Liaising with the employer engagement and Recruitment consultant and the In-work support/progression co-ordinator;
•Maintaining current records and personal stats for review against performance targets.
•Reviewing applications, managing interviews, and considering candidates and short-lists.