Job Description

Frontline Recruitment Weymouth are seeking a skilled and proactive IT Systems Administrator & Helpdesk Coordinator to oversee the administration, maintenance, and support for our client with their IT systems and services. This role involves managing IT infrastructure, resolving technical issues, supporting users, and collaborating with third-party suppliers to ensure the seamless operation of IT services.

This is a permanent, full-time job.

Key Responsibilities:

· Provide helpdesk support to resolve IT hardware and software incidents.

· Maintain IT infrastructure, including networking, switches, printers, and Wi-Fi.

· Manage and update services such as email, telephony, and video conferencing.

· Maintain and support the virtual environment, SAN storage, and backup systems.

· Create and update system documentation, processes, and procedures.

· Coordinate with third-party suppliers and support companies.

· Contribute to IT-related project work and change requests.

· Support remote and mobile users with IT needs.

· Maintain servers and services, including SQL, TMS, and domain controllers.

· Oversee security systems such as firewalls, antivirus, and door entry systems.

· Provide IT support for CCTV, factory machines, and other integrated systems.

· Assemble and dismantle hardware within safety and legal guidelines.

· Handle software/hardware procurement and license renewals.

· Act as the coordinator for the local helpdesk system, escalating issues as needed.

· Perform additional duties as required.
Working Days: Monday to Friday

For more information please get in touch by calling our office on XXXXXXXXXXX (landline) or XXXXXXXXXXX (mobile).

Job Types: Full-time, Permanent