Job Description

Position: Service Coordinator
Job ID: 1799/58
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: XXXXX for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Service Coordinator

Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs.

HSB Technical’s client is an established and well-regarded business entity.

Duties and responsibilities of the Service Coordinator:

You will: Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business
Forecasting engineer requirements based on upcoming jobs and service contracts
Maximise any sales opportunity and produce quotations for contracts and renewals
Provide regular reports and maintain accurate records in the company database and CRM
Offer administrative support to the service team, to include documentation and parts ordering
Scheduling and coordinating service works, ensuring accurate information for engineers

Qualifications and requirements for the Service Coordinator:

Full UK Drivers Licence
Strong relationship-building skills with internal and external parties.
Strong written and verbal communication skills
Excellent time management and prioritisation skills.

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.